Have questions about your scores, subscription, or personalized coaching? Our support team replies within 1–2 business days.
Direct Email Support
support@zyloscore.appFor active subscription changes, you can manage billing directly from Account Settings →
How long does a scan take?
Usually 20–40 seconds. Gemini Vision analyzes your photos and our model scores symmetry, structure, and grooming.
Are my photos stored?
No — photos are analyzed and immediately discarded unless you opt into image storage (Pro plan). We never share them.
How do I cancel my subscription?
Email us at support@zyloscore.app with your account email and we'll cancel your subscription. You can cancel anytime with no penalty.
My scan result seems off. What should I do?
Try again with a clear, well-lit front photo with neutral expression. Results improve with better lighting.